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Bulgaria's Consumer Watchdog Opens Offices at Sea Resorts

Wednesday, Jun 15, 2011

The Bulgarian Commission for Consumer Protection (KZP) is opening seven new offices at summer resorts, where tourists can file complaints.

The information was announced Tuesday by KZP, saying the offices will be available to holidaymakers to alarm or file claims about violations at hotels, food and entertainment establishments.

The offices will be located at the largest Bulgarian summer resorts – Sunny Beach, Golden Sands, Albena, Sozopol, Primorsko, and the Black Sea cities of Varna and Burgas.

This will give KZP an opportunity to monitor more closely services and goods offered at beach resorts while the presence of inspectors will make hotel and restaurant owners and merchants restrain from attempts to cheat tourists.

The offices are expected to shorten the time for KZP to respond to complaints since inspectors will be able to issue sanctions on the spot.

Source: novinite.com